Legal

Terms of Service

Last updated November 4, 2026

These terms explain how PROLIFIC’s website services work. By purchasing or using our services, you agree to these terms and the project scope we confirm with you.

Our services

PROLIFIC provides custom website builds, Website Care subscriptions, payment setup, and Redesign & Rebuild for existing websites. We confirm the scope of your project with you before work begins. Requests outside the agreed scope may need a separate quote.

Pricing and Website Care

Website Build is $599 one-time, plus applicable tax, with payment setup included. Redesign & Rebuild uses the same build price. Standalone Payment Setup is $199 one-time.

Website Care is $49/month. New-client launch offer: first month of Website Care free. There is a 3-month minimum commitment, and the free first month counts toward it. After the minimum, Care continues month to month at $49/month. You can cancel anytime after the minimum by emailing us. Cancellation ends future renewals; fees already due remain payable.

The 14-day guarantee

If your website is not live within 14 days of us receiving your content, your next month of Website Care is free.

Complete content means the logo, photos, text, hours, menu or service details, and any access needed for the agreed build. We will let you know if something is missing.

One free next month of Care is the sole remedy under this guarantee. The guarantee does not create a right to a build-fee refund or additional compensation, and it does not limit rights that cannot legally be excluded.

Your responsibilities

Please provide accurate, complete content and timely feedback, along with any account or domain access needed for the work. You are responsible for having the rights and permissions to use the text, images, logos, and other materials you give us, and for your business’s products, services, and legal requirements.

Ownership and delivery

You own your content and domain. Your site is delivered to you upon full payment of the agreed build fee. Third-party materials and services remain subject to their own licenses and terms; ownership of your site does not transfer ownership of those services.

Edits under Website Care

Care includes small edits, such as updates to text, photos, hours, menus, or prices. These are typically completed within 2 business days after we receive a clear request and any needed materials. New pages, major features, or redesigns are quoted separately.

Third-party services

Hosting, payment processors, and other connected services are subject to their own terms, fees, and availability. You may need to maintain accounts with them. We help with setup and upkeep within your agreed scope, but cannot control their outages, decisions, or service changes.

Payments and interruptions

You are responsible for paying agreed fees when due and keeping your billing details current. Late or failed payments may pause Website Care until payment is resolved. We will contact you about the issue; a pause does not cancel amounts already owed.

Refunds

The build fee is non-refundable once work begins, except as required by law. Please contact us with any billing concern so we can review it. Nothing in these terms removes refund rights that apply under the law.

Limitation of liability

To the extent allowed by law, PROLIFIC is not responsible for indirect or consequential losses, such as lost profits, lost revenue, or lost business opportunities arising from the services. We do not guarantee a particular level of sales or business performance.

Our total liability for a claim relating to a service is limited to the amount you paid us for the service giving rise to that claim. These limits do not apply where the law prohibits them and do not exclude liability or consumer rights that cannot legally be limited.

Termination

You may end Website Care by email after the minimum commitment. Either party may end a service for a material breach if it is not resolved after written notice and a reasonable opportunity to fix it. We may suspend or end services used for unlawful purposes. Amounts owed for work already performed remain due. Ending Care ends ongoing hosting and upkeep supplied under that plan, but does not transfer ownership of your content or domain to us.

Changes to these terms

We may update these terms and will post the revised version with a new last-updated date. We will give notice of material changes affecting ongoing services before they take effect, as required by law. Changes will not retroactively alter an agreed build price or remove rights you already have.

Governing law

These terms are governed by the laws of the State of Georgia, subject to any mandatory protections that apply where you live.

Contact

For questions or requests, email PROLIFIC at info@prolificmade.com.

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